We Know You’re Busy — That’s Why We Built It This Way
Worried about the extra work? We’ve made it easy. DirectOD is built to take the weight off your team — not add to it. From automated enrollment tools to real-time tracking and done-for-you marketing materials, everything is designed to fit smoothly into your existing workflow.
We are a trusted partner of our practices.
A True Partner in Independent Eye Care.
- Our team works alongside yours to ensure smooth implementation and lasting success
- We provide hands-on support, not just software — you’re never left figuring it out alone
- We handle the backend and ongoing maintenance, so your team can focus on patient care
- Our partnership grows with your practice — adapting as your needs evolve
Built to Power Your Plan and Practice
We simplify the financial side of running your membership plan. DirectOD handles all recurring billing for your patients — securely, automatically, and without the hassle. From monthly charges to annual renewals, our system ensures consistent, predictable revenue while reducing your team’s administrative burden. No more chasing payments or manually tracking due dates. Every transaction is logged, transparent, and tied directly to your plan structure, giving you full visibility without the extra workload. At the end of each month, we issue a single mass payout directly to your practice — clean, organized, and ready to reconcile.
Keeping your patients informed and engaged shouldn’t fall on your staff’s shoulders. DirectOD handles all core communication related to your membership plans — from welcome messages and benefit updates to sending signed contract copies and detailed plan information. Every message is professionally written, practice-branded, and timed for maximum impact. Our system and staff ensure that patients stay in the loop and on track without your team needing to make a single phone call. The result: fewer questions, stronger retention, and a better overall experience from the moment they enroll.
We’re not just a platform — we’re your support team. DirectOD provides hands-on assistance for both your practice and your patients, every step of the way. Whether it's helping a patient update their payment method, explaining plan benefits, or assisting your team with onboarding and implementation, we’re here to make it easier. Our dedicated support team works directly with your office to handle questions, troubleshoot issues, and keep your plan running smoothly. For your patients, we offer clear, friendly support that keeps them confident in your membership program and connected to your care.
DirectOD Vision Membership Plans are NOT insurance. Members pay a monthly or annual fee directly to participating eye care providers in exchange for access to discounted services, benefits, and product savings as outlined in the provider’s custom membership plan. Members are responsible for paying their provider directly for any services or products received beyond the plan’s benefits. Plan features, pricing, and savings may vary by provider and location — please refer to your provider’s specific plan terms for full details. Vision membership plans offered through DirectOD do not qualify as insurance under the Affordable Care Act and do not satisfy minimum essential coverage requirements. DirectOD is not an insurance company, and does not pay or reimburse providers for services rendered. DirectOD exclusively supports eye care and does not operate in any other medical field or acknowledge outside industry technologies attempting to operate in the eye care industry . For questions regarding your plan, please contact your participating provider or reach out to us at admin@directod.com.
We Know You’re Busy — That’s Why We Built It This Way
Worried about the extra work? We’ve made it easy. DirectOD is built to take the weight off your team — not add to it. From automated enrollment tools to real-time tracking and done-for-you marketing materials, everything is designed to fit smoothly into your existing workflow.
We are a trusted partner of our practices.
A True Partner in Independent
Eye Care.
Eye Care.
- Our team works alongside yours to ensure smooth implementation and lasting success
- We provide hands-on support, not just software — you’re never left figuring it out alone
- We handle the backend and ongoing maintenance, so your team can focus on patient care
- Our partnership grows with your practice — adapting as your needs evolve
Built to Power Your Plan and Practice
We simplify the financial side of running your membership plan. DirectOD handles all recurring billing for your patients — securely, automatically, and without the hassle. From monthly charges to annual renewals, our system ensures consistent, predictable revenue while reducing your team’s administrative burden. No more chasing payments or manually tracking due dates. Every transaction is logged, transparent, and tied directly to your plan structure, giving you full visibility without the extra workload. At the end of each month, we issue a single mass payout directly to your practice — clean, organized, and ready to reconcile.
Keeping your patients informed and engaged shouldn’t fall on your staff’s shoulders. DirectOD handles all core communication related to your membership plans — from welcome messages and benefit updates to sending signed contract copies and detailed plan information. Every message is professionally written, practice-branded, and timed for maximum impact. Our system and staff ensure that patients stay in the loop and on track without your team needing to make a single phone call. The result: fewer questions, stronger retention, and a better overall experience from the moment they enroll.
We’re not just a platform — we’re your support team. DirectOD provides hands-on assistance for both your practice and your patients, every step of the way. Whether it's helping a patient update their payment method, explaining plan benefits, or assisting your team with onboarding and implementation, we’re here to make it easier. Our dedicated support team works directly with your office to handle questions, troubleshoot issues, and keep your plan running smoothly. For your patients, we offer clear, friendly support that keeps them confident in your membership program and connected to your care.
Lexington, KY
40509 US
DirectOD Vision Membership Plans are NOT insurance. Members pay a monthly or annual fee directly to participating eye care providers in exchange for access to discounted services, benefits, and product savings as outlined in the provider’s custom membership plan. Members are responsible for paying their provider directly for any services or products received beyond the plan’s benefits. Plan features, pricing, and savings may vary by provider and location — please refer to your provider’s specific plan terms for full details. Vision membership plans offered through DirectOD do not qualify as insurance under the Affordable Care Act and do not satisfy minimum essential coverage requirements. DirectOD is not an insurance company, and does not pay or reimburse providers for services rendered. DirectOD exclusively supports eye care and does not operate in any other medical field or acknowledge outside industry technologies attempting to operate in the eye care industry . For questions regarding your plan, please contact your participating provider or reach out to us at admin@directod.com.